Frequently asked questions
How do I track my order?
Once your order is processed and shipped, You will receive an email confirmation with your tracking numbers and the courier name. Simply go to the courier website and track your package.
What are the Customer Service hours of operation?
Due to different time zones around the globe, the best way to reach our customer servise is through email and our customer service representative will reply you as soon as possible.
Normally our response time is between 10 to 12 hours.
Please provide us with you contact number, in case we need to call you
What forms of payment do you accept?
We accept payments through PayPal and all cards. You can use express checkout via Paypal if you do not have a PayPal account and pay using Visa, Mastercard, Discover and American Express. We do not accept checks, money orders, or cash for online purchases
How do I use a coupon or promotion code?
Coupons and promotions can be applied during checkout.
How do i return or exchange my order?
Please contact our customer service and explain the reason for return or exchange and we would gladly do whatever is necesary to make you a happy customer.